Privacy Policy

I. General

Proone (“Company”, “we”, “us” and “our”) respects the privacy of its users accessing its website at proone.in (“Website”).
For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy.
Please read the following statement to learn more about our information gathering and dissemination practices.

II. Privacy Statement

Proone depends upon the collection and use of identifiable Personal Information including, but not limited to, any computer-generated identification number (including IP Addresses), and any other information relating to your physical, physiological, mental or economic, cultural or social identity (the “Personal Information”) in order to provide the services offered on the Site.Proone will only collect and use your Personal Information in accordance with this Privacy Policy and
only as is necessary to provide you with the services that you have requested unless you indicate otherwise. If you do not agree with this Privacy Policy, do not use the Site. (Please note that this Privacy Policy shall not apply to any Personal Information submitted in connection with applications for employment at Proone , even if submitted through the Site.)

Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time.

1.Personal Information

Personal Information for the purposes of this Privacy Policy shall include, but not be limited to

  • Your user name along with your password;
  • Your name;
  • Your address;
  • Your telephone number;
  • Your e-mail address or other contact formation;
  • Your date of birth;
  • Your gender;
  • Information regarding your transactions on the Website, (including sales or purchase history);
  • Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;
  • Internet protocol address;
  • Any other Information that you provide during your registration process, if any, on the Website; or
  • [Identification code of your communication device which you use to access the Website or otherwise deal with Company],

2. IP Address
Proone may collect an IP address from all users of our Site. An IP address is a number that is assigned to your computer when you use the Internet. We do not link the IP address with personally  identifiable information.

III. Applets and Cookies

Proone may use applets and cookies on the Site. Applets are pieces of self-executing computer code that may be downloaded to your computer, and are deleted when you leave the Site.

Cookies are pieces of information that some websites transfer to the computer that is browsing that website and is used for record-keeping purposes at many websites. Most standard internet browsers are set to automatically accept applets and cookies. However, you can adjust your browser settings  refuse all applets and cookies or to inform you when one is being placed on your hard drive. If you choose to have  your browser refuse applets and cookies, it is possible that  some areas of the Site will not function properly or will be outdated when you view them.

Other Information

Certain non-personal statistical information about visitors to the Site, such as browsers, pages viewed, number of visitors, etc., may be used to optimize each particular user’s experience on the Site. We also track the domains from which the Site was visited and use that data, together with the other non-personal information, to analyze trends and statistics before we discard it.

IV. Purpose and usage of information collected 

The Company does not disclose, transfer, trade, rent or sell your  Personal Information in any manner, except as specified herein or if you express your consent towards the same Information provided by you is used only:

  • To facilitate your use.
  • To respond to your concerns, inquiries or address you  request information. about the various services we offer.
  • To provide you with information about Company’s services/product and  send you information, materials  and offers from the Company.
  • To send you important information regarding the website change to Company’s terms of service and various  policies or other miscellaneous information.
  • To send you surveys and marketing communications that the Company  believes may be of interest to you.
  • To personalize your experience on our Website.
  • To complete and fulfill your purchase, if you purchase any content  or avail of any service from the Website, for example, to have  your payment processed, communicate with you regarding your purchase and provide you with related customer service;
  • To administer product downloads;

V. Disclosure of personal information

1. Sharing with third parties

Except as described in this section, Proone will not provide your Personal Information to third parties without your permission. Proone does not currently sell, trade or rent Personal Information or your IP address to any third party without your prior consent. Personal Information provided to third parties is limited to only that which is reasonably needed by third parties to carry out their functions in connection with servicing, processing or administering your request or order

2. Restrictions on Third party use 

Proone requires that third parties who have access to Personal Information held by us comply with certain safeguards, such as using the Personal Information only for the permitted previously identified purpose, and returning the Personal Information to us or destroying the Personal Information once that purpose is served.

VI. Security Practices and Measures

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, however, rest assured that Proone strictly protects the security of your Personal Information and honors your choices for its intended use. Proone has put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access or use of Personal Information and to maintain data security. In addition, we restrict access to Personal Information to (a) those of our employees who need to know such information in the course of their job responsibilities, (b) affiliates of Proone and (c) selected third-party companies, subject to the terms of this Privacy Policy.

VII. Miscellaneous 

User rights and discretions

  • All Personal Information provided to the Company by you have been voluntarily provided by you. You have the right to withdraw your consent at any time in writing by sending an email to us at, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, the Company reserves the right to discontinue the services for which the said Information was sought.
  • You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.
  • You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.
  • The Company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribe link option attached to email.

VIII. Use by children

1. Proone Policy

This Site is not geared to children under 13 years of age, and Propone does not seek to collect Personal Information about children under 13 years of age through its Site. If we discover that such information has been provided and collected through the Site, we will delete such information. Thus, we typically retain no identifiable information about kids.

Removal of Child’s Personal Information

Parents may request deletion of Personal Information provided to Proone through the Site by sending an email to Proone  with the following information: (a) parent’s name, address (and second address, if the child shares two addresses), telephone number, and e-mail address; and (b) the child’s name and/or nickname, and e-mail address. This information will only be used to search our databases and  delivery confirmation to you that the child’s Personal Information has  been deleted. Please note that the deletion of your child’s Personal Information from the Proone database will prevent Proone from notifying  you or your child in the event of a recall of a product your child purchased in violation of our policies. Therefore, if your child purchased products  through the Site in spite of our efforts to prevent it, we recommend that you simply request the substitution of your name for your child’s name in  our records, in order to be notified in the event of a recall.

VIII. Use by children

1. Proone Policy

This Site is not geared to children under 13 years of age, and Propone does not seek to collect Personal Information about children under 13 years of age through its Site. If we discover that such information has been provided and collected through the Site, we will delete such information. Thus, we typically retain no identifiable information about kids.

Removal of Child’s Personal Information

Parents may request deletion of Personal Information provided to Proone through the Site by sending an email to Proone  with the following information: (a) parent’s name, address (and second address, if the child shares two addresses), telephone number, and e-mail address; and (b) the child’s name and/or nickname, and e-mail address. This information will only be used to search our databases and  delivery confirmation to you that the child’s Personal Information has  been deleted. Please note that the deletion of your child’s Personal Information from the Proone database will prevent Proone from notifying  you or your child in the event of a recall of a product your child purchased in violation of our policies. Therefore, if your child purchased products  through the Site in spite of our efforts to prevent it, we recommend that you simply request the substitution of your name for your child’s name in  our records, in order to be notified in the event of a recall.

IX. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us through email: support@proone.co.in or phone:(+91) 9856 000 888